INTRODUCTION

In the new millennium, secretaries have multi functional duties. They must be able to perform not only office administration duties but also be conversant in electronic mode of communication.

PQC, Certified e-Secretary programme is design to prepare secretaries in the challenging global and e-world


CAREER OPPORTUNITIES

Graduates of Certified E-Secretary will have career opportunities as office administrators, secretaries, as well as communication executives.

MODULES

SECRETARY INDUCTION
•    Roles of secretary
•    Relationship in organization
•    Secretarial functions

OFFICE PROCEDURE AND RECORDS
•    Buying and selling
•    Stock control
•    Receipts and payments
•    Petty cash
•    Wages and salaries
•    Filing
•    Incoming and outgoing mail
•    Work planning and scheduling

OFFICE TECHNOLOGY
•    Computer system and terminology
•    Practical reprography
•    Practical calculation
•    Health and safety issues



E-BIZ APPLICATION
•    Basic web page design with Photoshop, Acrobat & DreamWeaver
•    Overview of e-biz application
•    E-Commerce component
•    Basic web design project for e-biz/portal

BUSINESS ENGLISH COMMUNICATION
•    Oral communication
•    Written communication
•    Mail services
•    Receiving and assisting visitors
•    Travel arrangements
•    Organising meetings and other events
•    Sources of information


DURATION

15 weeks (3 hours x 2 times a week during weekdays), (6 hours per session during weekends). Total = 90 hours


METHADOLOGY

•    Practical and hands on skills = 80%, Theory/lecture = 20%
•    Assessment by assignment, projects and portfolio

ADVANCE COURSE

Graduate of PQC, Certified E-Secretary can continue at Diploma Level in Secretarialship and Administration with Cambridge International College (CIC) or London Chamber of Commerce and Industry and other related qualification bodies.

Note: Participants for PQC, Certified E-Secretary must have completed:
a) PQC Certified Office Administrator course
b) Other Office Administrator Certificate of equal standard